SpiceCRM - a flexible all-rounder
Reading time: 2 minutesSpiceCRM is a powerful, flexible solution that adapts to various sectors. Bluedesk CRM is an official Benelux partner and provides custom implementations. The system combines a user-friendly UI with fast search capabilities and integrations. Why SpiceCRM is unique Unlike many mainstream systems, SpiceCRM is completely open source, giving companies full control over the code and customizations. Bluedesk CRM combines this flexibility [...]
CRM for retail
Reading time: 2 minutesRetailers work with large volumes of customers and products. They need a system that enables personalized service and supports logistical processes. Keune uses CRM to plan routes for representatives and display information before they enter a salon. Orders are entered on the go, and thanks to the integration with back-office systems, the salon often has the products the […]
CRM for the manufacturing industry
Reading time: 2 minutesFor manufacturing companies, CRM is not just a sales tool but a platform that supports the entire chain. A tight sales pipeline is essential because customer loyalty is not a given. Why CRM is important for manufacturing companies The manufacturing industry operates in a complex chain of suppliers and distributors. Customers expect customization, fast delivery times, and perfect service. Without a central system, information gets lost between spreadsheets, […]
CRM Partner – Long-Term Partnership
Reading time: 2 minutesBluedesk CRM positions itself as a boutique partner that builds long-term relationships. Director Michiel Vink emphasizes that some clients have been working together since 2004. The focus is on manufacturing companies that want to work in a structured manner and gain insight into customer data. Why a partner and not a supplier? Many companies start enthusiastically with a CRM system but are left out in the cold after implementation: the supplier [...]
No internet? No problem with an offline CRM
Reading time: 2 minutesIt may be difficult to imagine, but there are still places where there is no internet available. These could be remote locations in a faraway country, but also a factory in the Randstad where there is a lot of steel. The big question: how do you work with a mobile CRM when you are offline? The World Wide Web nowadays touches almost all aspects of [...]
CRM for SMEs: Grow Your Business
Reading time: 2 minutesAs an SME, you're busy enough. There are all sorts of fires to put out, and you want to achieve short-term goals. So, there's little time to set and manage long-term goals. To create time and space for the long term, CRM systems have been developed that seamlessly meet the wishes [...]