Michiel Vink: “Without a modern CRM, the factory grinds to a halt”

Bluedesk CRM Michiel Vink

Reading time: 3 minutesMichiel's grandfather, Wout van den Boom, was in the resistance during World War II. Carola, the daughter of Jewish manufacturer De Haas, was in hiding with him. Michiel: “After the war ended, my grandfather decided to visit Wierden to see what was left of their factory in oils and fats [...]"

Bluescan: the first step towards more customer-centric work

klantgerichter werken

Reading time: 2 minutesGood preparation is half the battle. That's why, before we embark on a CRM implementation project, we first get to know your company better through the Bluescan. During this strategic session, we lay the foundation for a successful implementation. And did you know that you can now also purchase the Bluescan as a separate product? It's time to get to know you more [ ]

CRM + Microsoft Teams + SharePoint = Collaboration squared

CRM oplossing

Reading time: 2 minutesSpecifically in the SME sector, the CRM solution is the backbone of many companies. But remarkably, fewer and fewer employees are logging in daily. Not because CRM is less important, but because the focus of communication is shifting to other channels, especially Microsoft Teams and SharePoint. Time to make the connection, literally and figuratively! Myriad of tools [...]

Cybersecurity in the manufacturing industry: how to protect your CRM data

Cyberveiligheid

Reading time: 2 minutesThe digitization of the manufacturing industry offers enormous opportunities, but also brings new risks. While manufacturing companies previously had to protect physical assets, today it's about something at least as valuable: data. Customer data and sales information are indispensable for remaining competitive – and at the same time they are an attractive target for cybercriminals. What is ransomware also […]

Blueprint for growth: because a bank is not a pair of glasses

Bluedesk CRM

Reading time: 2 minutesJouw productiebedrijf heeft niet zomaar een CRM nodig… Want als je een bank maakt, heb je heel andere processen dan wanneer je brillenglazen slijpt. Daarom is het belangrijk dat je kiest voor een CRM-oplossing die aansluit op jouw manier van werken – flexibel, persoonlijk en gericht op jouw branche.  Tegelijk kennen we allemaal de gruwelverhalen […]

3 Trends in the Manufacturing Industry: From AI to Labor Shortages 

CRM AI trends

Reading time: 2 minutesThe major changes in society and the economy are not bypassing the manufacturing industry either. This leads to challenges, but also to opportunities. What are the trends that manufacturing companies need to consider in 2025? 1. AI is everywhere AI is transforming industries worldwide and has also found its way into the core of industrial processes. Artificial intelligence can support the optimization of production processes, the improvement [...]

From CRM Implementation to Adoption in 4 Steps

CRM implementatie Bluedesk

Reading time: 2 minutesEvery (medium-sized) company knows the problem: you have beautiful new software, but employees cling tightly to old systems and habits. And that's despite the fact that the results of your CRM solution heavily depend on how much colleagues and management embrace the system. In this blog, we share 4 tips for successful CRM adoption. 

No internet? No problem with an offline CRM 

Offline CRM

Reading time: 2 minutesIt may be difficult to imagine, but there are still places where there is no internet available. These could be remote locations in a faraway country, but also a factory in the Randstad where there is a lot of steel. The big question: how do you work with a mobile CRM when you are offline? The World Wide Web nowadays touches almost all aspects of [...]

Data-driven work in practice: 3 inspiring examples from the manufacturing industry

Datagedreven werken AI

Reading time: 3 minutesAls organisatie in de maakindustrie wil je de concurrentie voor blijven. Dat doe je wellicht vooral door een betrouwbare productie met scherpe prijzen. De kans bestaat dan dat je kansen laat liggen. Want in deze steeds digitalere wereld biedt een datagedreven aanpak ongekende kansen. In deze blog delen we 3 voorbeelden van datagedreven werken in […]

The biggest (data) challenges within the manufacturing industry: here are possible solutions!

De grootste (data)uitdagingen binnen de maakindustrie

Reading time: 2 minutesTraditioneel gezien is de maakindustrie vooral gericht op het leveren van betrouwbare producten voor scherpe prijzen. Wil je echter groeien? Dan loop je waarschijnlijk tegen deze uitdagingen aan: de versnippering van informatie, medewerkers werken langs elkaar heen én je hebt geen 360 graden klantbeeld. Hoe kan je dit tij keren? In deze blog lichten we […]