A CRM implementation is much more than just installing software; it's the start of an organization-wide change. From the case of Social Work Netherlands It turns out that user-friendliness and close collaboration with the supplier are essential. When Bluedesk CRM took a closer look at the Aurea CRM interface, it resulted in a clearer system and better adoption. This approach led to projects that consistently stayed within budget and on schedule.
Many organizations are noticing that their old CRM system is being used less and less. Employees complain that the system is slow, information is fragmented, and processes are still manual. A modern CRM implementation can solve the following challenges:
When is it not necessary? If your current processes are simple, there are few sales cycles, or if all information is already tracked in one system, a minor upgrade or optimization may suffice. In that case, Bluedesk CRM helps with a BlueScan to determine if replacement is necessary.
At Leolux It quickly became clear after BlueScan that CRM needed to be integrated with the ERP system. Approved quotes are now automatically converted into production orders. This creates a seamless transition from sales to production and prevents errors. At Rijk Zwaan, too, the implementation primarily revolved around user adoption: because employees often work offline, a stable offline mode was indispensable. Through training and a focus on user-friendliness, the system was embraced.
Reading time: 2 minutesOur online keynote on CRM implementations attracted a lot of viewers. And for good reason. Because the question of how to make a CRM project a success is a concern for many organizations. Perhaps you were there. Perhaps it was on your schedule, but something came up. No problem: you can now watch the keynote back.
Reading time: 2 minutesEvery year, Bluecore organizes a summer outing with the entire team just before the holidays. This year, due to the extreme heat, we opted for a relaxed, cool day. We spent our Bluecore summer outing at Le Petit De Heer Kocken in Vught.
Reading time: 3 minutesThe wholesale sector is growing again, but the market is by no means relaxed. Margins are under pressure, customers expect more digital service, and price increases remain a theme. Precisely then, you need control over customer data, commercial opportunities, and processes. Which CRM solution helps wholesalers to practically organize that overview?
The duration varies by organization. BlueDesk Customer Relationship Management A basic implementation (blueprint for growth) is often set up within a few weeks. Customization and adoption then follow, which depends on the number of processes and users.
Yes. Without support, the system will remain unused. The It's not just about technology, but also about a culture where users see the value of CRM.
The BlueScan is a strategic session where goals and bottlenecks are identified. This prevents scope creep and unnecessary costs during the project.
The costs depend on the number of users, processes, and customization. With the blueprint approach, you start with an affordable basic configuration and can expand later. By using standard functionality, costs are kept predictable.
Yes. Many organizations start with sales and later expand into service and marketing. Due to the modular design of Golden CRM SpiceCRM Can you gradually add functionality.
Not necessarily. During the BlueScan Blueprint takes care of the technical aspects of Bluedesk. Users receive training so they can create new fields and adapt processes themselves.
